Product Recall Information for Australia & New Zealand

Product description

Aerosol spray wasp killer and nest treatment product. The product is a domestic use wasp control product.

Identifying features

Affected units are marked with the identifying batch number 448A DOM261114

What are the defects?

In rare cases, rust and corrosion may affect the bottom of the can, potentially causing the can to suddenly and violently burst.

What are the hazards?

If the defect occurs, a consumer may be injured by the rapid and violent expulsion of the contents of the can, or by the physical movement of the failed can.

Dates available for sale 1st November 2014 – 20th February 2015

Where the product was sold

Nationally in Australia & New Zealand

Traders who sold this product

The product is sold through retail stores such as Bunnings, Mitre 10, Woolworths and Home Timber and Hardware.

Supplier

Yates Australia ABN 67 000 049 427 (Yates) Supplier’s web site http://www.yates.com.au

Yates NZ 150 Hutt park Road, Gracefield, Lower Hutt, New Zealand http://www.yates.co.nz

What should consumers do?

Consumers should check the batch number of their can and If their product is an affected product, they should immediately stop using the product and carefully dispose of the product as follows.

Take the can outdoors to a well-ventilated area. We recommend use of protective clothing, including gloves, safety/sun glasses, and long sleeves/coveralls.

At arm’s length, gently turn the can upside down ensuring that the bottom of the can is always pointing away from any person.

With one hand holding the can upside down and with the nozzle pointing away from any person, use your other hand to discharge the gas for 30 seconds or until you can no longer hear a hissing sound.

Take a photo of the can ensuring that the batch number is visible.

Replace the cap and carefully dispose of the can by wrapping it in newspaper, placing in a plastic bag and then into the household rubbish.

Request a Refund

Any consumers who have purchased an affected product in Australia they can obtain a refund by visiting www.yates.com.au/about/contact or calling 1300 369 074.

Any consumers who have purchased an affected product in New Zealand they can obtain a refund by visiting www.yates.co.nz/about/contact or calling 0800 693 297.

To make your application valid ensure you complete all of your details and attach a photo of the product with the batch number visible.

Download: Australian Product Recall Information PDF

Download: New Zealand Product Recall Information PDF